Shipping policy

Shipping & Compliance Policy

Age Verification & Adult Signature

To ensure a safe and responsible experience, we strictly adhere to federal and state regulations.

  • Verification: All orders are processed through a secure age verification system at checkout.

  • Delivery: All packages are shipped via Adult Signature Required. An adult (21+) must be present at the destination address to sign for the package.

  • Missed Deliveries: If a package is returned to us because no adult was available to sign, a re-delivery fee will apply. If you prefer a refund in this scenario, please note that original shipping costs are non-refundable.

Shipping Restrictions (Flavor Bans)

Unfortunately, we are unable to ship to the following states:

  • California
  • Colorado
  • Louisiana
  • Oklahoma
  • Utah
  • Iowa
  • Wisconsin
  • Kentucky
  • Tennessee
  • New Jersey
  • Massachusetts
  • New York
  • Rhode Island

  • Washington D.C.

Order Details & Address Changes

  • Address Accuracy: To prevent fraud and ensure compliance, no address changes are allowed once an order is placed.

  • Modifications: If you need to change your destination, you must request a cancellation and place a new order with the correct address.

Our Satisfaction Guarantee

If you have any issues with your order, please email us photos of the product and packaging. We will go above and beyond to ensure you are a satisfied customer.